On-Site Franchise Training
A critical part of franchising lies in our training. And we take training seriously.
Before your location is set to open, we have you come over to one of our corporate locations for a nine day training program. The corporate training you’ll receive is extremely important. The more you learn and comprehend- the smoother your opening and on-going operations will be.
We have a comprehensive schedule of what will be covered, and the amount of time required for each section. At the end of your training, you will take an exam over the covered material. The exam is a tool to help us evaluate your strengths and weaknesses. It allows us to create a tailored training for your store opening in the areas you need additional training.
You’ll be trained in all things in the pizza business including:
- Hiring, firing, training, & write up procedures;
- General health code compliance;
- Review of operations and procedures
- Opening/Closing Procedures
- Phone answering, pizza making, food prep, stocking, cleaning, & other operational procedures
- Accounting, reporting, inventory, ordering, & POS manager training
- Customer service
- Public relations
- Marketing & Franchisee Resources
In addition to the nine day corporate training, we’ll bring our opening team down for on-site training that is included in the initial franchise fee. We will be there for the first week of opening to help train your staff at your location. It is in both our best interests to get your new location off on the right foot.
Once you are up and running, we periodically send out a member from our team to help with training and to keep you up to date on policy and procedures. Our team is here to help you succeed, so we offer ongoing support in the areas of real estate, training, marketing, operations, and purchasing. Our relationship doesn't end once your open sign is turned on. We can provide more training if needed or requested. We work with all our franchisees throughout the life of the business.
In addition, we have an advisory council made up of both corporate personnel and franchisees. This committee is dedicated to the growth, direction, and continuous improvement of the Westside Pizza brand.
Interested in learning more? Contact our franchise team at firstname.lastname@example.org.